Privacy Policy

Last updated: 19.2.24

This Privacy Policy describes how Zuri Liners (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from zuriliners.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or other individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised version on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you directly submit to us through our Services may include:

Basic contact details including your name, address, phone number, email.
Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
Shopping information including the items you view, put in your cart or add to your wishlist.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies who support our Site and Services, such as Shopify.
Social media platforms, where you interact with our Services through a social media platform, we may receive information about you from the social media platform, such as your name, profile information, and any other information you permit the social media platform to share with third parties. The data we receive is dependent on your privacy settings with the social media platform.
Advertising and marketing partners, who provide us with information about your interests and whether you have engaged with our ads on other websites.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided by third parties or how third parties collect and use such information.

How We Use Your Personal Information

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

To provide the Services. We use your personal information to:

provide, operate and improve the Services;
process your orders and complete transactions with you;
communicate with you about the Services, including to send you marketing communications;
provide customer support and respond to your questions or feedback;
facilitate your participation in our promotions, contests, or surveys;
personalize the Services, such as by remembering your preferences or settings;
enable security features of the Services, such as by sending you security codes;
establish and maintain your user profile on the Services.

Marketing and Advertising. We use your personal information for marketing and advertising purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the marketing and advertising we display to you on our Site or other websites.

Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with any other person. If you believe your account has been compromised, please tell us immediately.

Complying with legal obligations. We may use your personal information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal process.

To protect our rights. We may use your personal information where we believe it is necessary to protect our rights, privacy, safety or property, or that of our users or any other person, or to investigate security incidents or other misconduct.

With your consent. We may use your personal information for any other purpose with your consent.

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and understand user behavior, to address technical issues, to increase the functionality and user-friendliness of our Site, to better tailor it to meet our visitors' needs, and to detect fraud or misuse of our Site. We may also use Cookies to gather information about your browsing habits in order to make advertising more relevant to you and your interests. We use Cookies to provide effective advertisements and may aggregate non-personal information collected by Cookies with additional information to analyze the effectiveness of advertisements.

We may use third party pixels (such as those from Google, Facebook, and other advertising networks) to help us deliver relevant ads to you on other websites.

You can choose to remove or disable Cookies via your browser settings. Please note that disabling Cookies may impact your use and experience of our Site and the Services. We may link the information we collect from Cookies with other information we collect from you.

How We Disclose Personal Information

We do not share your personal information with third parties without your consent, except in the following circumstances or as described in this Privacy Policy:

Service providers. We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate the Services (such as customer support, hosting, analytics, email delivery, marketing, and database management services). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Advertising partners. We may share your personal information with third party advertising companies to serve ads on our behalf on other websites or apps. These companies may use Cookies or other tracking technologies to collect information about your activity on our Site and other websites and apps to provide you with targeted advertising based on your interests and behavior.

Business partners. We may share your personal information with our business partners for joint marketing or promotional purposes.

Affiliates. We may share your personal information with our corporate affiliates for purposes consistent with this Privacy Policy.

Legal compliance. We may disclose personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect our or a third party's property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to pose a risk of being illegal, unethical, inappropriate or legally actionable.

Business transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.

With your consent. We may disclose your personal information for any other purpose with your consent.

Category of Personal Information

Categories of Recipients

Identifiers such as basic contact details and certain order and account information - Service providers, business partners, affiliates, advertising partners
Commercial information such as order information, shopping information and customer support information - Service providers, business partners, affiliates
Internet or other similar network activity such as Usage Data - Service providers, advertising partners, affiliates
Inferred information - Usage Data

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, your user generated content will be available to the public and any personal information that you disclose in such submissions may be read, collected or used by others.

We do not sell or share personal information as defined by the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of 16 years old. If you are the parent or guardian of a child under 16 years old who has provided us with personal information, you may contact us using the below information to request that it be deleted.

Security and Retention of Your Information

Please note that no transmission or storage of information can ever be guaranteed to be completely secure, though we take all reasonable precautions to protect against possible breaches, we cannot guarantee absolute security.

Please be aware that we may retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, and for the other purposes described in this Privacy Policy. We may retain your personal information for different periods of time depending on the type of information and the different factors, such as legal requirements.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right to Restrict Processing. You may have the right to request that we restrict processing of your personal information in certain circumstances.
Right to Object. You may have the right to object to our processing of your personal information in certain circumstances.
Right to Portability. You may have the right to receive a copy of your personal information in a portable and readily usable format.
Right to Withdraw Consent. Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
Appeal. You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option in our emails or by emailing us. If you opt out, we may still send you non-promotional emails.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized it to act on your behalf. We will respond to your request in accordance with applicable laws as soon as reasonably practicable.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information in locations outside of the European Economic Area or the United Kingdom, including the United States. The data protection laws in these countries may not offer the same level of protection as in your country. However, we will take all reasonable steps to ensure that your personal information is handled securely and in accordance with this Privacy Policy.

If you are a resident of the European Economic Area or the United Kingdom, you have specific rights available to you under the GDPR or UK GDPR, respectively. These include the right to access, correct, delete, restrict or object to our use of your personal information; the right to receive a portable copy of your personal information; and the right to withdraw consent. You also have the right to lodge a complaint with a supervisory authority.

Should you have questions about the privacy practices on the Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@zuriliners.com