Return & Refund Policy

Our Return Promise

At Zuri Liners, we want you to love every piece you purchase. If you're not completely satisfied with your order, we're here to help.

You have 30 days from the date of delivery to return items for a full refund or exchange.

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Items must be in their original condition, unworn and unwashed.

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Items must be returned in their original packaging with all tags attached.

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For hygiene reasons, intimate apparel must have the hygienic seal intact.

Email us at returns@zuriliners.com or use our contact form.

Include your order number and reason for return.

We'll send you a prepaid return shipping label within 24 hours.

Securely package your items and attach the return label.

Once we receive your return, we'll process your refund within 5-7 business days.

Refunds will be processed to your original payment method.

We provide free return shipping for all eligible returns.

International customers may be responsible for return shipping costs depending on the reason for return.

We're happy to exchange items for a different size or color, subject to availability.

To request an exchange, follow the same return process and specify your exchange preferences in your return request.

• Items that have been worn or washed

• Items with damaged or removed hygiene seals

• Items returned after 30 days

• Custom or personalized items

• Sale items marked as final sale

Our customer service team is here to help with any questions about returns or exchanges.